To Make Lasting Progress on DEI, Measure Outcomes

Organizations that seek to achieve diversity, equity, and inclusion as measurable outcomes know the importance of metrics and Key Performance Indicators (KPIs) in their efforts. DEI metrics allow organizations to better understand and operationalize their challenges, hold their leaders and other stakeholders responsible for making progress, and experiment with targeted interventions to reduce inequity. However, even in organizations that already recognize the importance of DEI metrics, leaders can struggle to measure the right ones. It’s both hard to know where to start and challenging to draw out the most important metrics from the noise.