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Teach AI to Work Like a Member of Your Team

April 21, 2025
Illustration by Ricardo Tomás

At a Fortune 500 retail company, the leadership provided a team responsible for drafting supplier negotiation contracts with an AI tool meant to streamline their work. Powered by a widely used large language model (LLM), the leadership expected that the tool would speed up the team’s work by summarizing documents, answering content questions, comparing contracts, and more.

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