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Research: New Hires’ Psychological Safety Erodes Quickly

July 11, 2024
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In October 2021, Delta Air Lines CEO Ed Bastian noted a significant shift in the airline’s workforce as it emerged from the Covid-19 pandemic. Speaking to investors, he called it a juniority benefit. “Many of our most experienced employees have chosen to retire, and that’s opened up opportunities for younger people,” he said, framing the change as advantageous for the company. But juniority benefits were not without costs.

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